Legal
Terms & disclaimer
The honest version of this page is our when-not-to page — that's where we tell you plainly what this site can't do for you. This page is the lawyer version of the same thing: same message, formal language, because that's what a terms page needs to be.
Educational content only
Lemonade (the "Site") provides educational and psychoeducational content about emotions, coping strategies, and related topics. It is not medical advice, psychological advice, diagnosis, or treatment. Nothing on this Site is intended to diagnose, treat, cure, or prevent any disease or mental health condition. No therapist-client, doctor-patient, or other professional relationship is formed by your use of this Site, its tools, its quiz, or any correspondence with us.
Not a substitute for professional care
The Site is not a substitute for professional medical, psychiatric, or psychological care. You are responsible for consulting a qualified professional before making decisions based on content found here, including decisions about medication, therapy, or other treatment. If you are experiencing a medical or mental health emergency, call 911 (or your local emergency number) or 988 (the Suicide & Crisis Lifeline) immediately. See our support & crisis lines page for further resources.
Results are reflections, not assessments
Any quiz, questionnaire, or self-assessment tool on this Site produces a reflection based on your own inputs — not a clinical assessment, diagnosis, or professional opinion. Treat results as a starting point for your own reflection, not as a conclusion.
Limitation of liability
To the maximum extent permitted by law, Lemonade and its operators disclaim all liability for any damages, direct or indirect, arising from your use of, or inability to use, this Site, its content, or its tools. The Site is provided "as is" without warranties of any kind, express or implied.
Governing law
These terms are governed by the laws of Ontario, Canada, without regard to conflict-of-law principles.
A note before you go
None of the above is meant to be cold comfort. It exists so that the warmer parts of this Site — the tools, the pages, the honesty — can keep existing responsibly. If anything here is unclear, our contact page is open.
Reviewed by counsel: not yet completed for this edition — have a lawyer review this page before any paid product (practitioner kit, course) goes live.